Rental Fleet Coordinator - Ag-Pro Rentals

Location: Ag-Pro Rentals
Type of Employment: Full-Time

Rental Fleet Coordinator

Attention to detail regarding warranties, damage reports and trackers.

Job Duties:

  • Ensure AgPro Rental guidelines are followed
  • Handle phone calls from customers & employees to gather information regarding rental programs
  • Audit all rental check-in inspections and photos companywide to ensure company policy is being adhered to
  • Coordinate with the shop to ensure timely and proper repairs of damaged or warrantied equipment to ensure equipment is serviced and ready to rent in an allowable period.
    • Email management once a week with hard down report (Anything over 30 days).  This report should identify what party is responsible for repair (warranty, insurance, customer) and estimated repair timeline.
  • Coordinate with customers & insurance companies regarding repair claims upon return of equipment
    • Will assist with starting claims immediately when a unit is damaged and help monitor so that claims are resolved in a timely manner.
  • Supervise the services of long-term rentals (off yard) and PIPS.
  • Notifies service managers concerning regularly scheduled service intervals needed after check-ins
  • Supervise warranty coverage for rental fleet
  • Ensure all rental units are actively using JDLink
    • Currently having to use two different setups. All units need to be pushed to JDLink and accounts cleaned for units no longer in service.
    • Create a monthly sales report for units sold.
    • Geofence enforcement
    • Units that leave further than a 2-hour radius of rental yard

Job Requirements

  • High school diploma or equivalent required.
  • 2-4 years of relevant and progressive office experience, preferably in an industrial   environment.
  • Strong time management and communication skills with the ability to manage          multiple tasks.
  • Must possess strong customer service skills.
  • Detail oriented with strong organizational skills.
  • Ability to work well in a team-oriented environment.
  • Ability to accurately file documents.
  • Intermediate computer skills in MS Word, Excel, Outlook and Internet.

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