Location: Ag-Pro Rentals
Type of Employment: Full-Time
Rental Fleet Coordinator
Attention to detail regarding warranties, damage reports and trackers.
Job Duties:
- Ensure AgPro Rental guidelines are followed
- Handle phone calls from customers & employees to gather information regarding rental programs
- Audit all rental check-in inspections and photos companywide to ensure company policy is being adhered to
- Coordinate with the shop to ensure timely and proper repairs of damaged or warrantied equipment to ensure equipment is serviced and ready to rent in an allowable period.
- Email management once a week with hard down report (Anything over 30 days). This report should identify what party is responsible for repair (warranty, insurance, customer) and estimated repair timeline.
- Coordinate with customers & insurance companies regarding repair claims upon return of equipment
- Will assist with starting claims immediately when a unit is damaged and help monitor so that claims are resolved in a timely manner.
- Supervise the services of long-term rentals (off yard) and PIPS.
- Notifies service managers concerning regularly scheduled service intervals needed after check-ins
- Supervise warranty coverage for rental fleet
- Ensure all rental units are actively using JDLink
- Currently having to use two different setups. All units need to be pushed to JDLink and accounts cleaned for units no longer in service.
- Create a monthly sales report for units sold.
- Geofence enforcement
- Units that leave further than a 2-hour radius of rental yard
Job Requirements
- High school diploma or equivalent required.
- 2-4 years of relevant and progressive office experience, preferably in an industrial environment.
- Strong time management and communication skills with the ability to manage multiple tasks.
- Must possess strong customer service skills.
- Detail oriented with strong organizational skills.
- Ability to work well in a team-oriented environment.
- Ability to accurately file documents.
- Intermediate computer skills in MS Word, Excel, Outlook and Internet.
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