Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned heavy construction and/or agricultural and turf equipment. May require some direction or guidance from the Service Manager, Shop Foreman or senior technicians.
Performs basic diagnostics and reports on construction and/or agricultural equipment and established Ag Management Solutions (AMS) products.
Participates in Service EDUCATE Training programs required for the development of skills and knowledge.
Maintains current knowledge of John Deere and Competitive products.
Maintains condition of vehicles, inventory, tools and equipment.
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time in the time keeping systems and for all material used in performing assigned duties.
All other duties as assigned
3+ years of experience performing service repairs on heavy construction and/or agricultural equipment
Ability to perform basic and advanced repairs and required maintenance using special tools and equipment following Technical Manual Procedures
Proficient knowledge of mechanical, electrical and hydraulic systems used in the repair of heavy construction and/or agricultural equipment.
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Proficient oral and written communication skills
Ability to lift at least 75 lbs repeatedly
Basic Service Technician certification preferred
High School Diploma or equivalent required; Associates degree preferred
Valid driver's license with a clean driving record is required
Fork lift license preferred